Chiseled Terms of Service

North Tumbleweed LLC | Effective May 10, 2026 | Last updated June 12, 2026

The short version

• Use the app, agree to these terms.
• Subscriptions are billed by Apple and renew automatically. Cancel any time in your Apple ID settings.
• Refunds are handled by Apple, not us.
• Don't reverse-engineer the app, don't share accounts, don't upload photos that aren't of yourself.
• The face scores are an AI estimate for self-improvement. They are not medical or professional advice.
• We're a small company. We've capped our liability at what you paid us.

The rest is the long version, which exists for legal completeness.

1. Acceptance of terms

By downloading, installing, or using the Chiseled iOS application ("Chiseled," "the app"), you ("you," "user") agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not install or use the app.

These Terms form a binding contract between you and North Tumbleweed LLC ("we," "us," "our," "the Company"), the publisher of Chiseled.

If you are using Chiseled on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Eligibility

Chiseled is intended for users 17 years of age or older. By using the app, you represent that you are at least 17 years of age, or that you are using the app under the supervision of a parent or legal guardian who has agreed to these Terms on your behalf.

You may not use Chiseled if you have been previously banned from the app or are otherwise prohibited from using it under applicable law.

3. The service

Chiseled provides AI-generated facial-feature scoring and a personalized daily plan ("the Service"). Specifically, the Service offers:

• A daily face-scoring scan, with results across overall, potential, and four category metrics
• A personalized plan of recommended actions based on those scores
• An AI coach (selectable across four personalities: Leo, Ash, Rook, Iris) that adapts to your scores and progress
• Progress tracking, before-and-after comparison, and streak features

The Service depends on third-party providers including Apple, Google (Gemini), Anthropic (Claude), Railway, Supabase, and RevenueCat. Outages or changes by these providers may affect the Service.

We may modify, add, or remove features at any time, with or without notice.

4. Subscriptions and billing

4.1 Subscription model

Chiseled offers premium features ("Chiseled Pro") through auto-renewing in-app subscriptions. Subscriptions are processed and managed entirely through Apple's App Store using StoreKit, with subscription state verified by RevenueCat.

Current plans (subject to regional pricing in your local currency):

Both plans renew automatically through your Apple ID. Chiseled does not currently offer a free trial.

Pricing in your jurisdiction may vary based on Apple's local conversion. The app will always display the price you will be charged at the moment of purchase.

4.2 Auto-renewal

• Subscriptions automatically renew at the end of each billing period (weekly or yearly, depending on the plan you select)
• Your Apple ID account will be charged for renewal within 24 hours before the end of the current period
• Auto-renewal can be turned off at any time through your Apple ID Account Settings, but must be done at least 24 hours before the end of the current period to avoid the next charge

4.3 Free trials

Chiseled does not currently offer a free trial. If we introduce one in the future, it will be subject to Apple's terms: the unused portion of a free trial is forfeited when you purchase a subscription, and trial eligibility is determined by Apple — typically, you may only use a free trial once per Apple ID per subscription group.

4.4 Cancellation

You may cancel your subscription at any time:

1. Open Settings on your iPhone
2. Tap your name → Subscriptions
3. Find "Chiseled" and tap Cancel Subscription

Cancellation takes effect at the end of your current billing period. You retain access to Pro features until then.

4.5 Refunds

Refunds are handled by Apple, not by us. We have no control over Apple's refund decisions and cannot issue refunds directly.

To request a refund:

• Visit reportaproblem.apple.com
• Or, in iOS: Settings → Apple ID → Subscriptions → Chiseled → Report a Problem

Apple will evaluate your request under their standard refund policy.

4.6 Price changes

We reserve the right to change subscription pricing. Price changes take effect at the start of the next billing period after notice. Apple will notify you of price changes and may require your explicit consent before renewing at a new price.

4.7 Promotional offers

We may offer promotional pricing, free trials, or discounts at our discretion. These offers may be limited in time, geography, or eligibility. We are not obligated to extend any promotional offer or to honor an expired offer.

5. Acceptable use

You agree not to use Chiseled to:

• Violate any applicable law, regulation, or third-party right
• Upload photos of any person other than yourself, or photos for which you do not have the right to use
• Generate, submit, or distribute content that is illegal, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable
• Attempt to manipulate the AI scoring system to harm or harass another person
• Reverse-engineer, decompile, disassemble, or attempt to extract source code from the app or its backend
• Circumvent, disable, or interfere with security-related features of the Service
• Use automated scripts, bots, or scrapers to access or interact with the app or its API
• Interfere with or disrupt the integrity or performance of the Service or its underlying infrastructure
• Resell, redistribute, sublicense, or otherwise commercialize access to the Service or any part of it
• Share your subscription with another person or use multiple devices in a way that exceeds reasonable personal use
• Use the Service in any way that exceeds the rate limits we have set, or attempt to bypass them

Violation of these terms may result in immediate termination of your access without refund.

6. AI-generated content and scoring

6.1 What the AI does

Chiseled uses third-party AI models (currently Google Gemini for vision analysis and Anthropic Claude for the coach) to score photos and generate personalized advice.

6.2 Not professional advice

6.3 No guarantee of accuracy

AI scoring is an estimate. The scores may be inaccurate, biased, or inappropriate. They reflect the patterns the underlying models learned from their training data, which we did not produce.

We make no warranty that:

• The scores accurately reflect your appearance, attractiveness, or any objective measure
• The recommended actions will produce any particular result
• The coach's advice is appropriate to your specific situation

6.4 Emotional impact

Chiseled is a face-scoring app. Some users may find the scoring experience emotionally challenging. If you have a history of body dysmorphia, eating disorders, low self-esteem, or any condition that may be aggravated by appearance-focused content, please consult a qualified mental-health professional before using this app.

We are not liable for any emotional or psychological impact from receiving a score.

6.5 Your responsibility

You are solely responsible for how you use Chiseled and the information it provides. We are not liable for any actions you take based on the app's output, including but not limited to dietary, exercise, skincare, or grooming choices.

7. Photos you upload

7.1 You own your photos

You retain all ownership rights in any photos you submit to Chiseled. We claim no ownership of your photos.

7.2 What we do with photos

By uploading a photo, you grant us a limited, non-exclusive, royalty-free license to:

• Transmit the photo to our backend and to Google Gemini for analysis
• Process the photo to produce scores
• Return the scores to your device

This license terminates the moment the analysis call completes. We do not retain a copy of the photo on our servers.

7.3 Your representations

By uploading a photo, you represent and warrant that:

• The photo is of yourself, or a person who has explicitly consented to being analyzed by Chiseled
• You have the right to upload the photo
• The photo does not infringe on any third party's rights
• The photo is not illegal, obscene, or otherwise objectionable

We reserve the right to terminate access for users who appear to be uploading photos of others without consent.

8. Intellectual property

8.1 Our property

All intellectual property rights in Chiseled — including the app code, design, graphics, icons, logos, the "Chiseled" name, the coach personalities (Leo, Ash, Rook, Iris) and their voices, and all branding — are owned by North Tumbleweed LLC or our licensors.

We grant you a limited, non-exclusive, non-transferable, revocable license to use Chiseled for your personal, non-commercial purposes, subject to these Terms.

You may not:

• Copy, modify, distribute, sell, or lease any part of the app
• Use our trademarks, logos, or brand names without our prior written consent
• Create derivative works based on Chiseled or its content

8.2 Third-party property

The AI models that power Chiseled (Gemini, Claude, and others) are owned by their respective providers. We license access to them — we do not own them.

9. User content (scores, plans, conversations)

The scores, plans, and coach conversation history generated within Chiseled are stored on your device. You may share them publicly through the app's share feature at your discretion.

We do not claim ownership of AI-generated outputs in response to your photos or messages. You may use them for personal purposes.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.

To the fullest extent permitted by law, we disclaim all warranties, including but not limited to:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
• Warranties that the Service will be uninterrupted, error-free, secure, or free of malicious code
• Warranties regarding the accuracy, reliability, completeness, or fitness of any content, including AI-generated scores and advice
• Warranties that the Service will produce any particular result, improvement, or outcome

We do not warrant that:

• The Service will meet your expectations
• The Service will be available at any specific time or in any specific location
• Any defects in the Service will be corrected
• AI features will produce accurate, appropriate, or useful results

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NORTH TUMBLEWEED LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE.

This includes, but is not limited to:

• Loss of profits, data, use, goodwill, or other intangible losses
• Damages resulting from AI-generated scores or advice
• Damages resulting from emotional or psychological impact of receiving a score
• Damages resulting from skincare, grooming, exercise, or dietary choices made based on the app's recommendations
• Loss of locally stored data following uninstallation or device loss
• Any unauthorized access to or alteration of your data

Our total aggregate liability for all claims arising from your use of the Service shall not exceed the greater of (a) the amount you paid us in subscription fees during the twelve (12) months preceding the claim, or (b) fifty United States dollars (USD $50).

Some jurisdictions do not allow the exclusion or limitation of certain damages, including incidental or consequential damages. In those jurisdictions, our liability is limited to the greatest extent permitted by law.

12. Indemnification

You agree to indemnify, defend, and hold harmless North Tumbleweed LLC and its officers, directors, employees, and agents from any claim, liability, damage, loss, cost, or expense (including reasonable attorneys' fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party rights, including but not limited to privacy or intellectual property rights
• Any photo you upload to the Service
• Any content you create, submit, or share through the Service

13. Termination

13.1 By you

You may stop using Chiseled at any time. To fully terminate the relationship:

1. Cancel your subscription via Apple ID Settings (see Section 4.4)
2. Delete the app from your device

Uninstalling the app removes all locally stored data. Cancellation prevents future charges but does not refund prior charges.

13.2 By us

We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice, including for any violation of these Terms.

Upon termination:

• Your license to use the Service is immediately revoked
• We may delete any server-side data associated with your anonymous user ID
• Sections regarding intellectual property, disclaimers, limitation of liability, indemnification, governing law, and dispute resolution survive termination

14. Governing law and dispute resolution

14.1 Governing law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict-of-laws principles.

14.2 Arbitration

Any dispute arising from these Terms or your use of the Service shall be resolved through binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, except that either party may seek injunctive relief in a court of competent jurisdiction for matters relating to intellectual property or unauthorized access to the Service.

14.3 Class-action waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not as a class, consolidated, or representative action. You waive any right to participate in a class-action lawsuit or class-wide arbitration.

14.4 Fallback jurisdiction

If arbitration is found to be inapplicable or unenforceable, you agree to submit to the exclusive jurisdiction of the state and federal courts located in the State of Delaware.

14.5 Time limit

Any claim arising from these Terms or your use of the Service must be brought within one (1) year after the cause of action arises. After that, the claim is permanently barred.

15. Changes to these Terms

We reserve the right to modify these Terms at any time. When we make changes:

• We will update the "Effective" and "Last updated" dates at the top
• For material changes, we will display an in-app notice before the change takes effect

If you do not agree to a change, your sole remedy is to stop using the Service. Continued use after a change constitutes acceptance of the updated Terms.

16. Miscellaneous

• Entire agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and North Tumbleweed LLC regarding Chiseled.
• Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions remain in full force and effect.
• Waiver. Our failure to enforce any right or provision does not constitute a waiver of that right or provision.
• Assignment. We may assign our rights and obligations under these Terms without your consent. You may not assign yours.
• Apple's terms. Your use of Chiseled is also subject to Apple's Licensed Application End User License Agreement. In the event of a conflict, Apple's terms govern your relationship with Apple as the distributor.
• Force majeure. We are not liable for any failure or delay caused by events beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, government action, labor disputes, or third-party infrastructure failures.

17. Contact

If you have questions about these Terms, contact us:

North Tumbleweed LLC
Email: support@northtumbleweed.com
Web: northtumbleweed.com

We read every email.